Help Center
Everything you need to know about using GigHub — from account setup to secure payments.
Account & Profile
- Create an account using your Jagannath University email or student ID.
- Complete your profile with skills, portfolio, and bio to attract buyers.
- Change password, update email, or deactivate account from settings.
Gigs & Services
- Post a gig offering your skill — design, writing, programming, tutoring, etc.
- Set a starting price, delivery time, and detailed description.
- Buyers can place an order directly from your gig page.
Jobs & Hiring
- Post a job if you need someone for a project or ongoing task.
- Review proposals from interested students and hire the best fit.
- Use filters to find tuition, freelance, or part-time opportunities.
Payments & Escrow
- All transactions are protected by escrow — funds released only when work is approved.
- Withdraw earnings to your preferred mobile banking or bank account.
- Dispute resolution available through our support team.
Communication
- Use the built-in chat to discuss project details with buyers or sellers.
- Share files, images, and documents securely within conversations.
- Keep all communication on-platform for dispute protection.
Trust & Safety
- Verify your identity with your university credentials.
- Report suspicious activity or policy violations instantly.
- Read our Safety Guidelines for a secure campus marketplace experience.
Still need help?
Reach out to our support team and we'll get back to you within 24 hours.
Contact Support